Loan processors play an extremely important role in the loan approval process. Handling file prep and organization as well as looking for any red flags requires someone who is skilled and efficient. It is important to hire the right loan processors for your team to limit frustrations and hurdles from your Brokers, LO’s, and customers.
Although finding a candidate with experience working in a processing role is key to a successful hire, it is equally important to consider your candidate’s soft skills before extending an offer. With experience serving as an extension to HR departments and hiring managers for the past 6 years within the mortgage industry, we have compiled a list of 6 soft skills to look for in individuals when conducting an interview.
1. Analytical Mindset
2. Strong Written and Verbal Communication
3. Organized
4. Interpersonal Skills
5. Attention to Detail
6. Listening
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