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7 Ways to Keep Your Remote Workforce Engaged

7 Ways to Keep Your Remote Workforce Engaged

Recently, a client told me they transitioned much of their team to a remote work environment because they didn’t have the facility space to accommodate their growing team. Our client said the team was adjusting to the new work environment but, as a manager, he was...

Five Rules of Professional Phone Call Etiquette

Five Rules of Professional Phone Call Etiquette

Whether it is in our personal lives or our professional ones, we use our phones for everything. What most people don’t realize, however, is that the role the phone plays in the business world is a little different than it is in private or personal communication. Many...