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Candidate Insights
The Differences Between a Phone Interview and a Phone Screen
If you have ever searched for a job, you’ll know that a prospective employer won’t make a hiring decision based on one interaction with you; there are stages to the interview and hiring process. In today’s world, because so many employers use the telephone to make...
10 Simple Technology Tips That Will Take Your Virtual Interview to the Next Level
Virtual interviews are becoming a popular tool in the hiring world. During a virtual interview, the candidate and employer meet face-to-face via computer (technically speaking, webcam to webcam) rather than in person. This is a relatively new occurrence and if you’re...
How Does Your Face-to-Face Customer Service Experience Translate to Remote Roles?
If you are someone who has worked mostly (or exclusively) in face-to-face customer service roles, it is easy to psych yourself out when you are looking for a job in today’s world. Many roles in today’s employment landscape are at all or --at least partially-- remote....