Considering a Role in Collections? Consider These 7 Soft Skills!

Collectors play a vital role in the financial and service industries. For those looking to start their career, an account recovery position can be a great way to get your foot in the door as well as gain essential professional skills you can carry into other positions...

Ask A Recruiter: How Do I Get a Professional Reference?

Conducting references is one of the many steps in an employer’s interview and hiring process. References allow potential employers to speak directly to people who know your work ethic and character. As a job seeker, who you choose as a reference can make or break your...

Forgetting Something? Preparing for Your First Day at a New Job

Starting a new job can be exciting and nerve-racking at the same time! It is a chance to make an awesome first impression and kick off your new career with a bang! There are a few very important things you need to do beforehand to be prepared. Below is a list of...

Leaving a Job? Here’s What You Need to Know

Everyone goes through it at some point in their life: quitting your job. When this time comes, there are some important things you need to remember in order to make the transition (and those tough conversations) as seamless as possible: When you leave a job, your...

I’ve Submitted My Application, Now What?

You have just submitted your application for your dream job! What are the next steps? There are a few things you can do to help stand out in the crowd. Stop Screening Your Calls Although it may seem silly, make sure you are answering your phone when it rings. In...