Understanding Recruitment Process Outsourcing

Recruitment Process Outsourcing (RPO) has been a part of the recruitment landscape for some time. Despite this, few business leaders fully understand the benefits this recruitment model can bring to their team. RPO staffing solutions are available in a wide range of...

The Differences Between a Phone Interview and a Phone Screen

If you have ever searched for a job, you’ll know that a prospective employer won’t make a hiring decision based on one interaction with you; there are stages to the interview and hiring process. In today’s world, because so many employers use the telephone to make...

10 Simple Technology Tips That Will Take Your Virtual Interview to the Next Level

Virtual interviews are becoming a popular tool in the hiring world. During a virtual interview, the candidate and employer meet face-to-face via computer (technically speaking, webcam to webcam) rather than in person. This is a relatively new occurrence and if you’re...

How Does Your Face-to-Face Customer Service Experience Translate to Remote Roles?

If you are someone who has worked mostly (or exclusively) in face-to-face customer service roles, it is easy to psych yourself out when you are looking for a job in today’s world. Many roles in today’s employment landscape are at all or –at least...

Waving Goodbye to the Handshake: Creative Alternatives You Can Try on Your Next Interview

Whether it’s through grip or greeting, you can learn a lot about someone from their handshake. It only takes a few seconds to do, but your handshake communicates confidence, respect, friendliness, etc. And, if you’re (un)lucky enough, you might just learn about the...