Document control specialists play a key role in the flow of an organization. The documents they create and standardize are followed throughout a business, which ultimately results in increased operational efficiencies, product quality, and customer satisfaction. Additionally, document control specialists ensure documents are accurate, current, and in compliance with regulations. This role is critical to regulatory guidelines and processes; an underperforming individual in this position could result in fines, unnecessary production costs and a loss of customers for your company. On top of applicable work experience, it is important to ensure your document control specialist possesses the necessary soft skills that lead to success in this role.
Below are 9 soft skills to consider when interviewing for your next document control specialist:
7. Attention to Detail
8. Reasoning Ability
9. Written Communication
A great way to drill down is to ask about a time their attention to detail caught a potentially large problem, or if they work better in a highly-structured or independent environment. Additional insights into a candidate’s soft skills can be gleaned by asking them how they would respond in hypothetical scenarios. By incorporating interview questions focused on document control specialist soft skills, you will be able to determine not only if a candidate can perform this role’s tasks, but how well they are able to do them.