Your schooling and education level plays a large role in the types of opportunities available to you. For someone who finds themself without a high school diploma, finding a job and starting a career can feel like it’s virtually impossible. Maybe you didn’t realize how important it was until your … [Read more...] about A Crash Course in GED Testing
Throughout your career, it is almost certain that you will outgrow your job, find a better opportunity, or experience a personal event that will require you to leave your company. Regardless of the circumstances, leaving a job is never easy. There are many unknowns that add to the anxiety of an … [Read more...] about Ask a Recruiter: What is the Best Way to Resign from my Job?
When the COVID-19 pandemic took us all by storm, it forced many businesses to suddenly move from a shared office space to a remote one. Prior to COVID-19, many businesses offered a remote work option for their employees either as a performance incentive or as a flexible work option. This was … [Read more...] about 9 Unforeseen Benefits of a Remote Workforce
When you are given an offer letter, you may be quick to sign on the dotted line after salary has been negotiated, but there are a few other items in that letter that are important for you to read through and understand. One of the biggest is the difference between an exempt and non-exempt employee. … [Read more...] about What is the Difference Between Exempt and Non-Exempt Employees?
When planning out a career path, it can be difficult to know which positions and career opportunities will take you to your end goal. The skills and experience gained from jobs early on in your career can set you on a certain path, but it can be hard to tell what that path is when you’re just … [Read more...] about Ask a Recruiter: What Can I Do With My Customer Service Experience?
2020 unemployment rates are the highest the nation has seen in decades. By now, we all know these numbers were precipitated by the global COVID-19 pandemic; a pandemic that has reshaped the employment landscape and forced business owners and team leaders to rethink many aspects of their … [Read more...] about Hiring in High Unemployment: How COVID-19 Flips Hiring on Its Head
Adjusting to a remote work environment can be challenging –even for the most productive workers. Just like when you are in the office, there are certain guidelines of professional etiquette that should be followed when working remotely. Below are 5 tips to help you be successful when working from … [Read more...] about 5 Remote Work Etiquette Rules You Probably Didn’t Know
The decision to enter the workforce and the process of finding a job post-graduation is daunting. For those who decided to start their career journey in 2020, current events may have derailed their roadmap a bit. Although this year has proven to be one for the history books (quite literally), and … [Read more...] about A Job Seeker Survival Guide: How to Stand Out Professionally During COVID-19
Customer experience is everything. You want to be sure the people on your customer service team build upon the positive momentum of your brand—not detract from it. Fortunately, professionals seeking customer support roles are abundant; however, because of this, the search to find the right … [Read more...] about 7 Soft Skills to Look for in Your Next Customer Service Representative
Collectors play a vital role in the financial and service industries. For those looking to start their career, an account recovery position can be a great way to get your foot in the door as well as gain essential professional skills you can carry into other positions down the road. Although a … [Read more...] about Considering a Role in Collections? Consider These 7 Soft Skills!
Conducting references is one of the many steps in an employer’s interview and hiring process. References allow potential employers to speak directly to people who know your work ethic and character. As a job seeker, who you choose as a reference can make or break your chances of getting the job, so … [Read more...] about Ask A Recruiter: How Do I Get a Professional Reference?
You have an interview coming up and a scheduling conflict arises. How do you reschedule or cancel an interview while remaining professional? 1. Notify Your Interviewer as Soon as Possible Changing the date and time of your interview will impact more than just you and your interviewer. Try to … [Read more...] about How to Professionally Cancel (or Reschedule) an Interview
The average person spends about six to ten seconds reading a resume, so it is important your resume catches an employer’s attention. Buzzwords or other attractive, descriptive adjectives and adverbs can help you grab your reader's attention, but some of these words make hiring leaders … [Read more...] about The Basics of Buzzwords: When Should You Use Them and When You Should Avoid
Often, employees refuse to accept second shift positions, claiming the hours are inconvenient for a work-life balance. Here are 4 benefits of having a work shift outside of the 9-5 traditional work schedule. Open Your Appointment Schedule Many family-owned businesses (i.e. doctor’s offices, … [Read more...] about A Case for Non-Traditional Work Hours
Starting a new job can be exciting and nerve-racking at the same time! It is a chance to make an awesome first impression and kick off your new career with a bang! There are a few very important things you need to do beforehand to be prepared. Below is a list of important items to complete prior to … [Read more...] about Forgetting Something? Preparing for Your First Day at a New Job
Have you ever gone into an interview and left feeling like you gave TMI? When an interview is going well, having a high level of confidence can be a bit of a double-edged sword: Confidence can lead to comfort, and comfort can lead to being overly casual in your conversation…and overly casual is … [Read more...] about …How Should I Say This? Navigating Through Tough Interview Topics
Everyone goes through it at some point in their life: quitting your job. When this time comes, there are some important things you need to remember in order to make the transition (and those tough conversations) as seamless as possible: Be Professional Regardless of what you think an employer … [Read more...] about Leaving a Job? Here’s What You Need to Know
You realized your active listening skills need work. Great. Now how do you improve them and practice before that next interview or important conversation? Here are 4 techniques you can do to improve your active listening skillset: 1. Summarize Content A good way to practice active listening is to … [Read more...] about Listen to This! Four Tips to Improve Your Active Listening Skills