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January 4, 2021

2021, Company Culture, and You

In 2021, not only will business leaders need to be mindful of economic recovery, but they also need to be mindful of the psychological recovery of their team members. 2020 was an incredibly stressful year for various reasons, and leaders who are looking to strengthen their company culture need to be … [Read more...] about 2021, Company Culture, and You

Filed Under: COVID19, Employers, Interviewing, Job Seekers, Professional Development, Staffing And Recruiting, Workplace Culture

December 28, 2020

6 New Year’s Resolutions All Team Leaders Should Make in 2021

The end of the year is reserved for reflecting on the past 365 days and setting goals for the year ahead. As we near the end of 2020, the tradition of setting resolutions can feel a bit overwhelming --especially considering that this past year threw us all a curveball. (Well, if I’m being honest, it … [Read more...] about 6 New Year’s Resolutions All Team Leaders Should Make in 2021

Filed Under: COVID19, Employers, Interviewing, Staffing And Recruiting, Workplace Culture

December 17, 2020

What’s in Store for 2021: Job Market and Staffing Trends

What can we say about 2020 that hasn’t already been said? In fact, I think some of us might be tempted to not speak of it at all. As much as we may want to put the box labeled 2020 in the darkest corner on the highest shelf in our brains, that decision may be ill-advised. The impact from the events … [Read more...] about What’s in Store for 2021: Job Market and Staffing Trends

Filed Under: COVID19, Employers, Interviewing, Job Seekers, Professional Development, Staffing And Recruiting

October 30, 2020

Thank You, Next: How to Professionally Decline a Job Offer

One of the greatest feelings in the world is receiving a job offer. Not only is it flattering to learn you are the best fit for a role and someone sees potential in you, but it’s also incredibly validating when all your hard work pays off. Being selected as the best professional for a job should put … [Read more...] about Thank You, Next: How to Professionally Decline a Job Offer

Filed Under: Interviewing, Interviewing, Job Seekers, Professional Development, Staffing And Recruiting

October 19, 2020

The Hard Work of Taking Time off Work: How to Fully Unplug on Your Next Staycation

No matter what desk (or table) you currently call your office, maintaining a healthy work-life balance is important, but we all know that is easier said than done. With our culture of instant gratification and technology literally at our fingertips, it can be challenging to truly unplug. And when … [Read more...] about The Hard Work of Taking Time off Work: How to Fully Unplug on Your Next Staycation

Filed Under: Interviewing, Interviewing, Job Seekers, Professional Development, Staffing And Recruiting

September 29, 2020

Show Me the Money! Negotiating Salary Without Compromising Your Worth

For most, discussing the terms of a salary or an hourly rate of pay can be difficult. Some treat salary negotiations as a social taboo that’s on par with asking a woman her age or openly discussing who you plan to vote for in the next election. But salary expectations are just as important to … [Read more...] about Show Me the Money! Negotiating Salary Without Compromising Your Worth

Filed Under: Interviewing, Interviewing, Job Seekers, Professional Development

September 22, 2020

Leading a Multigenerational Team: How Different Generations Define a Great Place to Work

The concept of having a diverse team with differing viewpoints and cultural experiences is nothing new. Having diversity fosters growth, equity, empathy, and new ideas that all voices find value in. The present-day employment landscape is full of top performers with a wide variety of cultural and … [Read more...] about Leading a Multigenerational Team: How Different Generations Define a Great Place to Work

Filed Under: COVID19, Employers, Interviewing, Mortgage, Staffing And Recruiting, Workplace Culture

September 14, 2020

The Future of Customer Service

COVID-19 has changed many things about the corporate world. The sudden onset of a global pandemic sent a shockwave through the business world that affected those in customer service and support roles. Of course, the support provided by those in customer service roles is not going anywhere, … [Read more...] about The Future of Customer Service

Filed Under: COVID19, Employers, Interviewing, Job Seekers, Mortgage, Professional Development, Staffing And Recruiting, Workplace Culture

August 18, 2020

Hiring in High Unemployment: How COVID-19 Flips Hiring on Its Head

2020 unemployment rates are the highest the nation has seen in decades. By now, we all know these numbers were precipitated by the global COVID-19 pandemic; a pandemic that has reshaped the employment landscape and forced business owners and team leaders to rethink many aspects of their … [Read more...] about Hiring in High Unemployment: How COVID-19 Flips Hiring on Its Head

Filed Under: COVID19, Employers, Interviewing, Mortgage, Staffing And Recruiting, Workplace Culture

August 10, 2020

7 Soft Skills to Look for in Your Next Customer Service Representative

Customer experience is everything. You want to be sure the people on your customer service team build upon the positive momentum of your brand—not detract from it. Fortunately, professionals seeking customer support roles are abundant; however, because of this, the search to find the right … [Read more...] about 7 Soft Skills to Look for in Your Next Customer Service Representative

Filed Under: Employers, Interviewing, Interviewing, Job Seekers, Staffing And Recruiting

July 16, 2020

How Exit Interviews Help You Hire Smarter

Hiring the right talent for your team is hard work. In spite of your best efforts to carefully evaluate the talent pool and thoroughly vet your applicants during the interview process, sometimes your top pick will pull the rug out from under you by resigning shortly after. Leaving you to ask, “What … [Read more...] about How Exit Interviews Help You Hire Smarter

Filed Under: COVID19, Employers, Interviewing, Mortgage, Staffing And Recruiting, Workplace Culture

June 12, 2020

Phone Call, Email, or Meeting? What’s the Best Method to Send My Message?

Today, it is just as easy to speak with a person on the other side of the world as it is to have a conversation with someone on the other side of the room. Thanks to technology and the internet, the mediums through which a message can be sent are endless. Because of the wide array of options at our … [Read more...] about Phone Call, Email, or Meeting? What’s the Best Method to Send My Message?

Filed Under: COVID19, Employers, Interviewing, Staffing And Recruiting

June 3, 2020

The 6 Essential Soft Skills of Loan Processors

Loan processors play an extremely important role in the loan approval process. Handling file prep and organization as well as looking for any red flags requires someone who is skilled and efficient. It is important to hire the right loan processors for your team to limit frustrations and hurdles … [Read more...] about The 6 Essential Soft Skills of Loan Processors

Filed Under: Employers, Interviewing, Mortgage, Staffing And Recruiting

May 27, 2020

The Rise of the Virtual Conference Room

Prior to the COVID-19 pandemic, society has been shifting towards globalization. For businesses, closing the gaps created by physical distance was always a priority, and emerging technology allowed them to do just that. Digital business tools were gaining traction because of the cost savings and … [Read more...] about The Rise of the Virtual Conference Room

Filed Under: COVID19, Employers, Interviewing, Mortgage, Staffing And Recruiting

May 6, 2020

Do Your Mortgage Closers and Funders Have These 8 Soft Skills?

Mortgage Loan Closers and Funders play a crucial step in the mortgage application process. They are the last set of eyes to review a loan and are responsible for closing and funding residential mortgage loans per company and investor guidelines. It is important to have a strong team of Loan Closer … [Read more...] about Do Your Mortgage Closers and Funders Have These 8 Soft Skills?

Filed Under: Employers, Interviewing, Mortgage, Staffing And Recruiting

April 28, 2020

7 Soft Skills of Successful Underwriters

The timer starts the second a loan application is submitted. If you do not have a strong underwriting team working for your organization, your business will miss funding deadlines, and you will lose your best performing LO’s. You may also notice yourself questioning the risk level of your customers … [Read more...] about 7 Soft Skills of Successful Underwriters

Filed Under: Employers, Interviewing, Mortgage, Staffing And Recruiting

April 20, 2020

7 Tips to Effectively Interview During COVID-19

As we adjust to a new “normal,” businesses’ needs and demands will continue to grow.  In the business world, the show must go on, and for some businesses, delaying hiring efforts until after the COVID-19 pandemic is resolved is not a viable option. With nearly all of Americans impacted by a shelter … [Read more...] about 7 Tips to Effectively Interview During COVID-19

Filed Under: COVID19, Employers, Interviewing, Mortgage, Staffing And Recruiting

April 13, 2020

4 Techniques to Deliver Bad News to Candidates

As much as we want them all to be great fits, not every candidate who applies to an open position can be offered a job. Even if your business uses a staffing agency to do the heavy lifting, you will always interview more candidates than you have open positions. For some candidates, they look perfect … [Read more...] about 4 Techniques to Deliver Bad News to Candidates

Filed Under: Employers, Interviewing, Staffing And Recruiting

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