No matter what desk (or table) you currently call your office, maintaining a healthy work-life balance is important, but we all know that is easier said than done. With our culture of instant gratification and technology literally at our fingertips, it can be challenging to truly unplug. And when … [Read more...] about The Hard Work of Taking Time off Work: How to Fully Unplug on Your Next Staycation
Working in the same office space with your colleagues is a breeding ground for collaboration, camaraderie, and shared energy. If you are one of the millions of working professionals who work remotely, you know these effects from working in-office can be hard to achieve at home. The good news is with … [Read more...] about 5 Tips to Keeping Remote Teams Socially Supported
Although it is widely understood that employee recognition is an important part of every work culture, according to Gallup's analysis, only one in three workers in the U.S. strongly agree they receive adequate recognition/praise for a job well done. This poll was conducted in 2016, and does not … [Read more...] about 10 Creative Ways to Reward Your Remote Employees That Won’t Break the Bank
For most, discussing the terms of a salary or an hourly rate of pay can be difficult. Some treat salary negotiations as a social taboo that’s on par with asking a woman her age or openly discussing who you plan to vote for in the next election. But salary expectations are just as important to … [Read more...] about Show Me the Money! Negotiating Salary Without Compromising Your Worth
The concept of having a diverse team with differing viewpoints and cultural experiences is nothing new. Having diversity fosters growth, equity, empathy, and new ideas that all voices find value in. The present-day employment landscape is full of top performers with a wide variety of cultural and … [Read more...] about Leading a Multigenerational Team: How Different Generations Define a Great Place to Work
COVID-19 has changed many things about the corporate world. The sudden onset of a global pandemic sent a shockwave through the business world that affected those in customer service and support roles. Of course, the support provided by those in customer service roles is not going anywhere, … [Read more...] about The Future of Customer Service
Beyond the obvious difference in hours worked, full time and part-time jobs are very distinct. Whether you are shopping employee benefits, thinking of taking on multiple jobs, or if you are easing your way back into the workforce, how you build your schedule makes a difference. Here is what you need … [Read more...] about The Differences Between a Full-Time and Part-Time Job
When the COVID-19 pandemic took us all by storm, it forced many businesses to suddenly move from a shared office space to a remote one. Prior to COVID-19, many businesses offered a remote work option for their employees either as a performance incentive or as a flexible work option. This was … [Read more...] about 9 Unforeseen Benefits of a Remote Workforce
When you are given an offer letter, you may be quick to sign on the dotted line after salary has been negotiated, but there are a few other items in that letter that are important for you to read through and understand. One of the biggest is the difference between an exempt and non-exempt employee. … [Read more...] about What is the Difference Between Exempt and Non-Exempt Employees?
2020 unemployment rates are the highest the nation has seen in decades. By now, we all know these numbers were precipitated by the global COVID-19 pandemic; a pandemic that has reshaped the employment landscape and forced business owners and team leaders to rethink many aspects of their … [Read more...] about Hiring in High Unemployment: How COVID-19 Flips Hiring on Its Head
Adjusting to a remote work environment can be challenging –even for the most productive workers. Just like when you are in the office, there are certain guidelines of professional etiquette that should be followed when working remotely. Below are 5 tips to help you be successful when working from … [Read more...] about 5 Remote Work Etiquette Rules You Probably Didn’t Know
Customer experience is everything. You want to be sure the people on your customer service team build upon the positive momentum of your brand—not detract from it. Fortunately, professionals seeking customer support roles are abundant; however, because of this, the search to find the right … [Read more...] about 7 Soft Skills to Look for in Your Next Customer Service Representative
You have an interview coming up and a scheduling conflict arises. How do you reschedule or cancel an interview while remaining professional? 1. Notify Your Interviewer as Soon as Possible Changing the date and time of your interview will impact more than just you and your interviewer. Try to … [Read more...] about How to Professionally Cancel (or Reschedule) an Interview
Often, employees refuse to accept second shift positions, claiming the hours are inconvenient for a work-life balance. Here are 4 benefits of having a work shift outside of the 9-5 traditional work schedule. Open Your Appointment Schedule Many family-owned businesses (i.e. doctor’s offices, … [Read more...] about A Case for Non-Traditional Work Hours
Hiring the right talent for your team is hard work. In spite of your best efforts to carefully evaluate the talent pool and thoroughly vet your applicants during the interview process, sometimes your top pick will pull the rug out from under you by resigning shortly after. Leaving you to ask, “What … [Read more...] about Exit Interviews Help You Hire Smarter
2020 has been an unprecedented time for the US and the world at large. The employment world is no different. Adjusting to the new normal brought about by COVID-19 comes with its own unique challenges. From job seeking and virtual interview tips to social distancing considerations and effective … [Read more...] about Building Your Return to Work Strategy: Navigating the New Normal
Today, it is just as easy to speak with a person on the other side of the world as it is to have a conversation with someone on the other side of the room. Thanks to technology and the internet, the mediums through which a message can be sent are endless. Because of the wide array of options at our … [Read more...] about Phone Call, Email, or Meeting? What’s the Best Method to Send My Message?
Loan processors play an extremely important role in the loan approval process. Handling file prep and organization as well as looking for any red flags requires someone who is skilled and efficient. It is important to hire the right loan processors for your team to limit frustrations and hurdles … [Read more...] about The 6 Essential Soft Skills of Loan Processors
