When the COVID-19 pandemic took us all by storm, it forced many businesses to suddenly move from a shared office space to a remote one. Prior to COVID-19, many businesses offered a remote work option for their employees either as a performance incentive or as a flexible work option. This was … [Read more...] about 9 Unforeseen Benefits of a Remote Workforce
2020 unemployment rates are the highest the nation has seen in decades. By now, we all know these numbers were precipitated by the global COVID-19 pandemic; a pandemic that has reshaped the employment landscape and forced business owners and team leaders to rethink many aspects of their … [Read more...] about Hiring in High Unemployment: How COVID-19 Flips Hiring on Its Head
Hiring the right talent for your team is hard work. In spite of your best efforts to carefully evaluate the talent pool and thoroughly vet your applicants during the interview process, sometimes your top pick will pull the rug out from under you by resigning shortly after. Leaving you to ask, “What … [Read more...] about Exit Interviews Help You Hire Smarter
Onboarding is critical when acclimating a new hire to a company. If done well, it can boost productivity, engagement, and retention. Even though all businesses know the impact of a strong training program, according to a Gallop poll, only 12% of employees strongly agree their organization does a … [Read more...] about The Good, the Bad and the Evil of Virtual Onboarding
Social media has reshaped the way we communicate with others, learn about the world we live in and how others perceive us –including employers. Interviewing, testing and conducting reference checks are no longer the only way recruiters determine if they should make the offer. More and more, … [Read more...] about Putting Your Best E-Foot Forward: Is Your Social Media Presence Hurting Your Professional Appeal?
Recently, a client told me they transitioned much of their team to a remote work environment because they didn’t have the facility space to accommodate their growing team. Our client said the team was adjusting to the new work environment but, as a manager, he was personally challenged with managing … [Read more...] about 7 Ways to Keep Your Remote Workforce Engaged
The second a new position opens in your business, the clock starts ticking. When it comes to adding new employees to your team, you want to be sure you’re making the right decision. You need time to thoroughly vet applicants and to feel confident you are making the best decision for your … [Read more...] about Are You Losing Candidates to a Lengthy Hiring Timeline?
As a manager, it is your responsibility to build, lead and develop a successful team that will meet or exceed company growth initiatives. The risk of not being able to deliver on company growth initiatives, having a declining work culture, or having a team that underperforms is detrimental to your … [Read more...] about Between the Lines of the Job Description: Are Your Recruiter and Hiring Manager on the Same Page?
Your customer service team is the heart and soul of your business. They are directly responsible for customer retention and shaping the opinion the public has of your brand. If your business employs underperforming talent in these roles, your customers’ experiences will suffer, and, internally, your … [Read more...] about The Biggest Mistake You’re Making When Hiring for Customer Service Roles