As a manager, it is your responsibility to build, lead and develop a successful team that will meet or exceed company growth initiatives. The risk of not being able to deliver on company growth initiatives, having a declining work culture, or having a team that underperforms is detrimental to your … [Read more...] about Between the Lines of the Job Description: Are Your Recruiter and Hiring Manager on the Same Page?
Your customer service team is the heart and soul of your business. They are directly responsible for customer retention and shaping the opinion the public has of your brand. If your business employs underperforming talent in these roles, your customers’ experiences will suffer, and, internally, your … [Read more...] about The Biggest Mistake You’re Making When Hiring for Customer Service Roles
The US unemployment rate hit a 50-year low in late 2019. The record low unemployment rates and the nature of today’s employee-driven hiring landscape have made it difficult for employers to fill open positions. To stay viable in today’s talent market, your business and its employment opportunities … [Read more...] about Are Low Unemployment Rates Costing Your Company Its Culture?
January 1, 2020 is right around the corner. And for those of us in Illinois, some of us may be looking forward to lighting up more than just fireworks to ring in the new year. Beginning on January 1, 2020, Illinois will become the eleventh state to legalize cannabis for recreational use by adults … [Read more...] about Illinois’ 2020 Cannabis Law: Where Does Employment Fit In?