ROLES AND RESPONSIBILITIES
Insurance Verification Representatives verify a patient’s insurance coverage for medications, medical devices, medical supplies, medical procedures or diagnostic testing.
- Verify patient insurance coverage with insurance providers
- Navigate provider online portals and systems
- Document verified insurance in patient’s file
- Obtain medical records as needed
- Communicate patient financial responsibility/EOB’s as needed
JOB SKILL SET
Detail Oriented
Self Directed / Goal Oriented
Ability to Multitask
Technologically Savvy
EXPERIENCE AND QUALIFICATIONS
Experience
Years
1 Year of medical Insurance knowledge
Education
High School Diploma - 4 year degree preferred
1 Year of medical Insurance knowledge
High School Diploma - 4 year degree preferred
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ADDITIONAL INFORMATION
Frequent Job Interview Questions
- How will your past work experience relate to this position?
- Describe a challenging situation in your last job and describe in detail how did you handled it?
- Tell me about the types of insurance coverage you’ve verified in the past.
- Tell me about a time you had to communicate bad news to a patient?
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- Benefits Investigation Specialist
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- Medical Benefits Specialist
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Career Advancement
- Benefits Team Lead
- Manager
- Analyst
