• Skip to primary navigation
  • Skip to main content
  • Skip to footer
Bridge

Bridge

Proven Results, Without the Frustration

  • EMPLOYEE LOGIN
  • CLIENT LOGIN
  • APPLICATION PORTAL
  • Home
  • Find The Right Talent
  • Find the Right Opportunity
  • About Us
  • Insights
  • Contact Us

Customer Accounts Representative

Home > Find the Right Opportunity > Customer Accounts Representative

ROLES AND RESPONSIBILITIES

A Customer Accounts Representative makes outbound calls and negotiates payment arrangements with customers with past due balances on consumer loans or leases. A Customer Accounts Representative will also:

  • Communicate with customers regarding their accounts
  • Call customers that are behind on paying on their account balance
  • Communicate options with customers to bring the account current
  • Obtain payment with debit cards or checking information
  • Document conversation in computer system

JOB SKILL SET

Problem-Solving Ability

Verbal and Written Communication Skills

Organized/Detail Oriented

Patient/Understanding


EXPERIENCE AND QUALIFICATIONS

Experience

Months

6 months Call Center or Customer Service experience preferred, or a 4-year college degree

High School Diploma

High School Diploma or equivalent - 4 Year degree strongly preferred

6 months Call Center or Customer Service experience, or a 4 year college degree

High School Diploma or equivalent - 4 Year degree strongly preferred


ADDITIONAL INFORMATION

Frequent Job Interview Questions
  • Please tell me about your previous customer service experience.
  • Explain a time when you had a conflict with a manager or co-worker and how you handled the situation.
  • Tell me about a time you made a mistake and how you fixed it.
Similar Positions
  • Collections Representative
  • Call Center Customer Service Representative
  • Recovery Representative
Career Advancement
  • Customer Accounts Team Lead
  • Customer Accounts Supervisor
  • Asset Loss Recovery Manager
  • Customer Accounts Manager

Footer

Let Us Help You

Find the Right
Career Opportunity

Find the Right
Talent for Success

Quick Apply

Menu

Home
Find the Right Talent
Find the Right Opportunity
Insights
About Us
Contact Us

Call Us Today

Libertyville, IL 847.625.5676
Hoffman Estates, IL 847.885.9696
Dallas/Fort Worth 972.848.5234
San Antonio, TX 210.668.0220
Nationwide Direct Hire 224.302.4108

© Copyright 2020 Bridge Personnel Services Corp.

Designed by 43Folders Technology Solutions, LLC