Mortgage Loan Closers and Funders play a crucial step in the mortgage application process. They are the last set of eyes to review a loan and are responsible for closing and funding residential mortgage loans per company and investor guidelines. It is important to have a strong team of Loan Closer Funders who can push loans through the pipeline and get them closed and funded on time.
If you have a subpar team of Closer Funders, the bulk of your loans will come right down to the wire and you will most likely miss closing deadlines.
Bridge Personnel Services has been staffing and recruiting for mortgage positions for over 6 years. During this time, we have been able to research and identify the 8 soft skills all top-performing Mortgage Closer/Funders possess.
2. Mathematically Inclined
Top-performing Loan Closer Funders will have an organized work process they stick to every day. They need to know the status of all their open files as well as what is coming down the pipeline, so they can ensure all closings and funding’s assigned to them are properly set up and approved ahead of time.
Someone who will go the extra mile to get through their pipeline takes pride in their professional reputation and wants to keep their track record free of any negative marks for missed deadlines.
Your Loan Closer Funders should act as gatekeepers; they should be willing to put their foot down and reject a loan when necessary. Having a team made up of ethical Loan Closer Funders is critical to retaining your business’ brand integrity.
7. Independent Thinker
Successful Loan Closer Funders will not need their hand held for every decision, nor will they ask for justification of a decision from a team member or supervisor.
It is important to keep all parties involved and up to speed on where they are in the loan process. It is also equally important to be available to answer questions. Usually, Mortgage Loan Closer Funders are the last people a customer will speak to during the loan process; it is important they make a great last impression.
Loan Closer Funders who take their job seriously will have a passion for what they do. Candidates who demonstrate the above-mentioned soft skills during the interview process are those you should consider as top contenders for your closing team.
Loan Closer Funders are your last line of defense before a loan is funded. Having the right people in this position will give your business added brand protection as well as protection from unnecessary financial risk. The next time you are seeking a new closer/funder for your team, be sure to screen for the above-mentioned soft skills to make sure the individual’s knowledge and experience can be applied to their fullest extent