For products and services, the quality assurance/approval process is pretty cut and dry: Either a product or process meets standards, or it doesn’t. Unfortunately, for many employers, finding an all-star candidate to fill their open Quality Manager position is rarely as simple as picking the person with the most extensive professional experience.
Although qualified Quality Managers should meet your posting’s requirements for software skills and ISO certifications, savvy hiring managers know this experience is just one of many boxes qualified applicants need to check.
When it comes to determining which potential hire would make the best Quality Manager for your business, an applicant’s soft skills can be just as good an indicator as their professional experiences.
Below are 5 soft skills to help you determine if your prospective hire is your ace in the hole.
1. Strong Management and Relationship Building Skills
2. Lateral Thinking Skills with a Passion for Strategic Planning
3. Pragmatic and Results-Driven
5. Efficient Communication Skills
Incorporating questions into your interview process that pertain to the soft skills mentioned above will provide insight into how candidates would approach the responsibilities of Quality Manager if and when they are offered the job. A candidate’s responses to these questions will indicate their potential for success much more effectively than a discussion around the experience laid out on their resume ever could.
Hiring a well-rounded Quality Manager to lead your business’ Quality Assurance initiatives will quickly set you apart from your competitors. An individual with the right set of soft skills in a Quality Assurance role will dramatically improve operational efficiencies, exceed production standards and goals, and much more –taking your business to the next level.